THE EMERGENCY CARE PARTNERS DIFFERENCE
Hospital Challenge
Competitor's Approach
The
Problem
The ECP Solution
The Difference
Poor Leadership
- Centralized leadership model
- Regional leadership over 20+ hospitals
- Not part of the community
- Inability to impact department mindset and culture
- Centralized, bureaucratic decision making on local challenges
Local Ownership, Local Leadership, and Local Engagement
- Physicians are members of their community
- Direct impact on department mindset and culture
- Local medical directors are owners and are empowered to address challenges real-time
Reliance on Locums
- Focused on filling shifts
- High reliance on transitory providers (e.g. locums tenens providers)
- Bonuses paid for last-minute coverage
- Lower quality and higher-cost providers
- Significant provider turnover
- Lack of trust and high frustration within hospital staff
- Hospitals end up paying more
98% Physician Retention
- High job satisfaction
- Low physician turnover
- Culture of trust and transparency
- Mutually beneficial relationship with hospital partners
Lack of Partnership
- “Staffing” company approach
- Just a vendor with no true investment in the community
- Transactional relationship
- Not concerned with hospital goals unless financially incentivized
Physician Partnership
- Long-term relationship with hospital partners
- Physician partnership creates alignment among clinicians and hospital partners
Low-Quality Metrics
- Corporate leadership structure without clinical oversight
- Reliance on outdated hospital throughput data
- Siloed leadership
- Low patient satisfaction scores
- Loss of community trust in the hospital
- Hospital administration frustration
High – Quality Emergency Patient Care
- High patient experience scores
- Real-time data analytics
- Hospital administration alignment
The Emergency Care Partners Solution
Emergency Care Partners By the Numbers
56 Programs
>80% Patient Experience Scores
1,000+ Clinicians
> 97% In Network with Payors
1.4M+ Annual
Patient Visits
< .5% LWOTS, LWBS and AMAs
ED Site Volumes From10,000 to100,000
98% Provider Retention Rate
100% Physician Partnership Opportunity
Emergency Care Partners
a "Private Practice Group"
Headquartered in Pensacola, Florida, Emergency Care Partners (ECP) is the national emergency medicine partner providing resources to local emergency physician groups so they can deliver the best patient care to the communities they serve.