Emergency Care Partners For

Hospitals

All the resources of a "big box" company.
All the benefits of a private practice model.

Emergency Care Partners works with emergency medicine groups and hospitals across the country. We provide world-class resources that are designed to support emergency physicians and advanced practice providers. We leverage our national reach to ensure continued success, quality, metrics, and client satisfaction.

Operational Support

Full-Time Recruiters

To assist in immediate or future recruitment efforts, ECP has the support of dedicated emergency medicine-specific recruiters.

Patient Experience

ECP strives to make all of our facilities the “Hospital of Choice” for their community. Our partnership model enables us to recruit the right providers that are fully engaged in the success of the hospital.

Insurance, Legal, & Compliance

ECP maintains an in-house compliance and legal team with over 35 years of industry experience. Services are available to all ECP partner groups.

Revenue Cycle Management

Detailed regional and site-specific coding, billing, and accounts receivable management by the payor to deliver maximum revenue while maintaining minimal compliance risk.

Payroll & Benefits

ECP offers our partner groups regional offices and teams to provide centralized key administrative support including payroll services.

Additional Revenue Streams

Combining clinical care with operational and financial excellence, ECP delivers best-in-class care and economic performance to ensure our partners collect every revenue dollar owed.

ED Scheduling Software

ECP offers our partner practices access to QGenda solutions. The software allows for real-time visibility into resource utilization and the ability adapt to fluctuations in patient demand.

Real-Time Clinical Analytics

Robust data and visualization, KPI tracking, and analysis/reporting capabilities providing high visibility and real-time management capabilities to physicians and hospital leadership.

Human Resources

ECP provides training, development and hiring services to our partner groups and the health systems they support, promoting a culture of personal and professional growth.

Marketing & Communications

ECP provides access to first-class sales and marketing teams handling collateral, social media campaigns, and provider brand enhancement.

Continuous Process Improvement

Training, development and hiring services are provided to our partner groups and the health systems they support.

National Credentialing

ECP offers industry-leading clinical credentialing teams and promotes quality initiatives such as cross credentialing to create flexibility and contingency staffing while avoiding use of locums.

Our Commitment to Our
Hospital Partners

Emergency Physician Partnership

ECP’s ownership model fosters a culture of engagement, led by physicians with an acute understanding of emergency medicine business strategy.

Through collaborative hospital partnerships, we align our goals with those of the hospitals we serve, creating a unified approach to exceptional emergency care.

Best-in-Class Patient Care

Our emergency medicine clinicians understand that quality and safety yield excellent operational results and patient outcomes.

We are dedicated to patient experience improvement by continually refining our practices to meet and exceed patient expectations.

Invested in the Community

Our commitment to community-focused healthcare ensures that we not only provide top-tier medical services but also contribute positively to the well-being of the communities we serve.

Our physician leaders are members of the communities they serve and focused on the achieving the goal of efficiently delivering quality patient care to their communities.

Local Leadership

Our goal is to build a group for your facility where the physicians embody your hospital’s vision and purpose. Your dedicated physician group will have local ownership and “skin in the game” creating alignment with your hospital performance expectations on clinical KPIs. Driven by our belief that “medicine is local,” this group will be able to serve your patients with clinicians who are committed to your community and who are motivated to build a long-term partnership with your hospital. This model drives alignment and attracts clinicians that value continuity and quality of care.

Large contract management groups simply lack to ability to remain nimble and to inspire the commitment necessary to create a long-lasting and stable group of providers. By providing straightforward, forthright and honest partnership for the ED providers, along with experienced leadership, ECP can provide your hospital or health system a dedicated and agile team with the flexibility to adapt and change as your hospital and community continue to grow.

Best Practice Solutions

Through the ECP partnership, our affiliated practices have immediate access to best practices utilized at emergency departments throughout the country. The ECP team has over 50 years combined clinical and management experience in emergency medicine. As a data-driven organization, we are adept at the implementation of site-specific data-driven solutions. Our data analytics integration allows us to harness real-time insights, enabling informed decision-making and enhanced patient care.

ECP provides the specific attention to detail and interpersonal relationship of a boutique, specialized emergency medicine practice alongside the resources and support of a national partnership in areas of compliance, risk management, revenue cycle management and recruiting resources.

Real-Time Data Solutions

ECP has extensive experience managing and operating departments across the emergency medicine continuum. We take great pride in integrating our clinical and administrative support team into all aspects of the institutions we serve, supporting not only emergency medicine operations but all hospital and health system initiatives. Our focus on emergency department optimization ensures that we streamline processes, reduce wait times, and enhance overall patient satisfaction.

Through our analytics platform, we can provide a robust analysis of identified key performance indicators (KPIs) and insights that inform operational improvements. Our team’s commitment to quality improvement is backed by real-time data analytics that are monitored by clinical leadership as well as a dedicated team of data engineers. Rather than waiting for monthly, weekly, or even daily reports – our team provides real-time KPI reporting. Learn More about Working with Data with ECP.

Accordion Content

Explore Our Partner Groups

Connect With
Our Team

Email: Partnerdevelopment@ecp.net

Doing More with Data: Building ED Flow Simulators

Dr. Mark Laperouse, Chief Medical Officer at Professional Emergency Physician Associates (PEPA) talks about how they are leveraging data to customize solutions and improve outcomes in the emergency departments they serve.

Learn More

Let's Talk About Your Emergency Department

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Emergency Care Partners, LLC, (“we”, “our”, “us” and “Company”) operates the website located at www.ecp.net, and other related websites and mobile applications (collectively, the “Site”). This policy explains our privacy practices that apply to the Site.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes. Please check this policy periodically for updates.

Important Definitions. When we use the term “Personal Information” in this policy, we mean information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone number), personally identifiable health or medical information (“Health Information”), and any other non-public information that is associated with such information (collectively, “Personal Information”). Personal Information does not include Publicly available information from government records, de-identified or aggregated consumer information; information excluded from the CCPA’s scope, such as Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data, and financial Information covered by the Gramm-Leach-Bliley Act, and implementing regulations.

Information We Collect. The Personal Information we collect or maintain may include:

Your name, age, email address, username, password, and other registration information.
Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site.
Other information you input into the Site or related services.
Uses of Personal Information. We may use Personal Information for the following purposes (subject to applicable legal restrictions):

To provide you with information, products or services you request from us.
To improve the services offered by performing quality reviews and similar activities.
To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
To fulfill any other purpose for which you provide us with Personal Information. For any other purpose for which you give us authorization.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
Sharing of Personal Information. We may share Personal Information with third parties (subject to applicable legal restrictions) including:

Our wholly owned subsidiaries and any medical groups affiliated with us.
Contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
As required by law, which can include providing information as required by law, regulation, subpoena, court order, legal process or government request.
When we believe in good faith that disclosure is necessary to protect individual safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.
Buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred.
Information We May Collect Via Technology. As you use the Site, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third-party tracking services, including:

Site Activity Information. We may keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.
Access Device and Browser Information. When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protocol address, browser type, connection speed and access times.
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Google Analytics. We may use Google Analytics to help analyze how individuals use the Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We will use the information we get from Google Analytics only to improve our Site and Services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit the Site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Third Party Sites. The Site may contain links to other sites. The Company does not share personal information with those sites, unless specifically authorized by you. The Company is not responsible for the privacy policies of any site linked to this website and not wholly owned and controlled by the Company, its affiliates, and subsidiaries. We aim to work with trusted partners and organizations which are also bound by state and federal laws governing privacy and security; however, we encourage users to be aware when you leave our Site and to review any privacy policy of a non-Company site.

Data Security. We have implemented measures designed to secure Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All Personal Information you provide to us is stored on secure servers behind firewalls. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Even though there are many benefits to using this Site, as with all electronic communications there are some risks such as (i) failure of hardware, software and/or Internet connections; we are not responsible for failures, distortions, delays, or other problems resulting from equipment configuration, connection, signal power, hardware, software or any equipment used to access the internet; and (ii) no guarantee that the confidentiality or security of electronic transmissions via the Internet can be assured due to potentially unsecure computers and links. This could result in your data becoming lost or intercepted during transmission. It is your responsibility to protect the security of your login information and to use good judgment before deciding to send information via the Internet. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. As a condition of accessing the Site, you are not permitted to share your password with anyone.

Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Policy. It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address and/or through a notice on the Site home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

A Special Note about Children and Minors. The Company does not knowingly allow individuals under the age of 18 to access our Site or use the Services. If you are below the age of 18, you are not permitted to use this Site or the Services.

Other Applicable Law. If you are a resident of California, this following information and rights are provided to you as required by the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this notice.

Password Protected Areas. Any password-protected area of this Site may be subject to additional terms or agreements with us.

Contact Information. If you have any questions, concerns, complaints or suggestions regarding this policy, our privacy practices or otherwise need to contact us, please email us at supportecp@ecp.net.
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Do NOT use this form to send patient billing, legal, or medical requests, please contact the group using the phone number as it appears on your bill. Messages are for inquiries about Emergency Care Partners, its affiliated partner groups, and services Emergency Care Partners and its affiliated partner groups provide to their client facilities. Do not send a message for an emergency or inquiries about medical conditions. Call 911 or go to the closest emergency room right away if someone is unconscious, having trouble breathing, has a serious injury, or may be having a heart attack.